Your GoSecure password expires every 120 days. If your GoSecure password has expired, ClinicAid will not be able to connect with MCDET and your claims cannot be submitted.  Instead, ClinicAid will save your claims under the “New” tab in Manage Invoices.

You first need to go to the GoSecure website and log in using your current User ID and password , you will then update your password and confirm.  Be sure to follow the Password rules.

Once you have created a new password, you will need to update your GoSecure credentials in ClinicAid under the Admin settings. 

The password validation takes a couple of minutes, once the new password has been verified you can continue submitting your invoices through to OHIP.