Frequently Asked Questions
Frequently asked questions about ClinicAid. Learn how to do "batch billing", or send a "quick claim".
To receive your API key you can email support@clinicaid.ca
and we will provide you with your API connection details.
Thu, 7 Apr, 2016 at 9:19 AM
A short tutorial explaining how to do batch billing in ClinicAid medical billing software
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Mon, 16 May, 2016 at 10:23 AM
This is a short tutorial that will walk you through the "quick claim" feature in ClinicAid medical billing software allowing you to expedite ...
Mon, 16 May, 2016 at 10:34 AM
Yes, your first month is free. We bill the subscription for the upcoming month. Any extra usage will appear on the following month's statement.
Mon, 20 Mar, 2017 at 2:25 PM
Is there an activation fee when signing up with ClinicAid?
No, there are no activation fees.
For more information on our subscription models ple...
Fri, 4 Jan, 2019 at 10:51 AM
Q: We are in the process of completing our application for Teleplan Service. The form is asking for Data Centre Information; New Data Centre, Joining Existi...
Wed, 12 Apr, 2017 at 4:17 PM
Unfortunately once your claim is in the "Pending" status changes cannot be made. If you have submitted a claim with an error, you will need to wai...
Tue, 16 Apr, 2019 at 4:39 PM
Physicians can use the pre-assigned newborn health card number to submit claims to OHIP. Pre-assigned newborn health card numbers do not have a version ...
Wed, 7 Apr, 2021 at 11:46 AM
In your Remittance Report, you will have "ClinicAid Payable" and a "Total Payable". ClinicAid Payable is the total amount submitted...
Tue, 13 Apr, 2021 at 9:38 AM
Coverage research for all provinces If you are having difficulty obtaining your patient's out-of-province health number, you can try contacti...
Wed, 6 Oct, 2021 at 12:03 PM