Periodically Teleplan will include broadcast messages with your remittance advice which may contain information on upcoming changes to billing processes, or other regulations such as changes to the inter-provincial reciprocal agreement.


You can view the new messages under your 'Reports' from the left side menu, and then 'Remittance Report List'. If there are any messages attached a 'Messages' link will appear under the Messages column. Click this and then it can be viewed in PDF or exported to CSV for easier reading.