Medical Services Plan (MSP) Claims and Teleplan inquiries:
Phone: 866.456.6950
Email: https://teleplan.hnet.bc.ca/
BC billing Teleplan (to delete or zap claims):
Phone: 866.456.6950
Email: Provider.Program@HIBC.gov.bc.ca
Email if zapping more than 3 claims. Include Data Centre, Sequence #'s, first names, and last names in a pdf file, and ask for a confirmation of receipt.
WCB:
Phone: 604.276.3085
Health Card Verifications:
- Phone: 1-800-742-6165. Touch tone service.
BC Health Card Number Requests:
Fax: 250-405-3592
You can also mail or fax a coverage research form:
https://www2.gov.bc.ca/assets/gov/health/forms/2717.pdf
BC Paper Correspondence & Report Submission:
- Fax: 250-405-3591
You can not attach any reports through ClinicAid. In ClinicAid on the 'Create Invoice' screen, on the ‘Advanced’ tab set the "Paper Correspondence'' toggle indicator to YES, then you will need to fax your reports to 250-405-3591.
MSP for patients:
- Phone: 1-800-663-7100
Patient MSP contact to apply and manage their provincial coverage.