AB: PHN is not on our records.
This can happen if you have keyed the incorrect Personal Health Number (PHN), and you will need to confirm with your patient the correct number.
Please Note: If your patient is a Refuge, Canadian Armed Forces, or RCMP you can submit claims directly for payment to Medavie Blue Cross: https://www.medaviebc.ca/en/health-professionals
List of BC Explanatory (and Error) Codes
British Columbia: Rejection Reasons & Common Fixes For MSP Billing