BC MSP Rejection Codes

AQ - Surname does not match our records: How to fix the rejection.
AQ: Surname does not match our records. This can occur when a patient has changed their last name with your office, but has not officially changed it wi...
Wed, 22 Mar, 2023 at 4:25 PM
AF - This patient does not have coverage for the DOS: How to fix the MSP rejection.
AF: This patient does not have coverage for the DOS. This is also common for patients that have moved out of province and are not yet covered by MSP. If th...
Thu, 23 Mar, 2023 at 3:46 PM
AB - PHN is not on our records: How to fix the MSP rejection.
AB: PHN is not on our records. This can happen if you have keyed the incorrect Personal Health Number (PHN), and you will need to confirm with your pati...
Thu, 23 Mar, 2023 at 3:51 PM
CF: Time called or time service was rendered is missing or invalid: How to fix the rejection
CF: Time called or time service was rendered is missing or invalid. Some service codes, for example, Telehealth codes will require a start and end time. Th...
Thu, 4 May, 2023 at 12:50 PM
W2: Data centre and payee number combination not on file: How to fix the MSP rejection.
W2: Data centre and payee number combination not on file. A Teleplan Data Centre Number is just an identification number for MSP to manage your file upl...
Wed, 10 May, 2023 at 4:16 PM