BC Billing Assistance

Guides to billing to the Medical Service Plan of British Columbia with ClinicAid. Specific questions related to WorkSafeBC, services covered by MSP, Teleplan, and special situations. Also includes cutoff and remittance dates for MSP.

How do I dispute the payment of a claim?
  To dispute the payment of a claim by MSP you can resubmit the claim with a note indicating you are requesting a reassessment and a brief explanation o...
Thu, 7 Apr, 2016 at 11:13 AM
What's the difference between an MSP billing number and a Payee number?
MSP billing number or MSP practitioner number is provided to you when you begin billing through MSP. This number never changes and it stays with you forever...
Mon, 3 Jun, 2019 at 9:34 AM
List of BC Explanatory (and Error) Codes
*A Our records indicate patient deceased. Please contact MSP. *B Patient's eligib...
Thu, 14 Apr, 2016 at 12:33 PM
Do I need the out of province address for the billing to go through?
No, you do not need to enter the out of province address when submitting your claim. A claim for an out of province patient must include the following inf...
Thu, 16 Mar, 2017 at 10:03 AM
How do I submit an Over-Age (stale dated) claim to MSP?
In BC, you have 90 days from the service date to submit your claim to MSP. If you are over the 90 day claim period, you may submit a written request, with a...
Wed, 14 Jun, 2017 at 2:59 PM
How do I bill for a Locum?
When one practitioner replaces another during holidays or sickness, payment for services may be made either to the principal practitioner or to the practiti...
Fri, 17 Mar, 2017 at 1:10 PM
How to add/change Teleplan info?
To add your Teleplan information go to the Admin tab and choose " Manage Teleplan". Once you are here you are able to add your Teleplan info...
Fri, 12 Apr, 2019 at 3:45 PM
Submitting Acupuncture claims to WCB
Currently Worksafe BC doesn’t accept acupuncture invoices electronically, they need to be submitted via paper form via fax (604.279.7590). ·  Acupunctur...
Fri, 21 Apr, 2017 at 1:09 PM
How to bill for a patient from the North West Territories
Patient PHN's in the North West Territories are an an alpha character followed by 8 numbers, eg. N12345678. MSP will reject an NWT invoice if the a...
Fri, 29 Sep, 2017 at 10:05 AM
Business Cost Premium
Effective April 1, 2020 eligible physicians will be able to claim a new BCP on fees for Consultation, Visit, Counselling and Complete Examination services t...
Mon, 15 Jun, 2020 at 12:17 PM