Frequently Asked Questions

Frequently Asked Questions about Oscar McMaster electronic medical record system. How to guides for various functionalities within the EMR.

How can I get support for Oscar?
Juno EMR Services offers support for general customers issues in 3 different ways: 1. By Email to support@junoemr.com which will create a ticket in our sup...
Wed, 21 Feb, 2018 at 2:49 PM
A guide to preferred pharmacies in Juno EMR
Do you want to keep track of the pharmacy your patient goes to so you can fax their prescriptions directly? Are you using our outbound faxing integration an...
Tue, 30 Jun, 2020 at 9:32 AM
Adding Specialists to my OSCAR
The specialists section in OSCAR is a little bit of a multi-tasking section. This is where, of course, you will be able to enter specialists that you will t...
Thu, 17 Jan, 2019 at 2:41 PM
Merging & unmerging demographics in OSCAR
Merging demographics in Juno EMR You ended up with two different charts for the same patient? No worries. OSCAR does have the ability to attach them togeth...
Fri, 27 Mar, 2020 at 10:14 AM
How can I add measurements to be mapped directly into flowsheets?
I'm getting lab results back with a lot of data, but some of it is not appearing directly in the Diabetes, Hypertension, or other flowsheets for ...
Thu, 23 Jul, 2015 at 3:01 PM
How do I print a Day Sheet?
A Day Sheet is a list of appointments for a date and time range which can be printed from Oscar. To print a Day Sheet, follow the following steps. ...
Thu, 21 Jul, 2016 at 11:29 AM
How to update schedule of benefits?
 You will need to download the text file from OHIP (right click and "save as" or "save link as") In Oscar, navigate to your admin,...
Wed, 21 Oct, 2015 at 11:25 AM
Setting up out of province patients for reciprocal billing claims
 Where can I set the patient's healthcare type so that bills for my out of province patients are created correctly for reciprocal billing? Ou...
Wed, 24 Feb, 2016 at 4:28 PM
Why am I getting an error when trying to merge patient demographic records?
I get a "Failed to merge records" error when I'm trying to merge records. What am I doing wrong? Answer In order to merge records, y...
Thu, 23 Jul, 2015 at 3:02 PM
Deleting Saved eForms
You can delete any eForms from a patients eForm library, by first clicking on the eForms header in the eChart, or the Current eForms link in a patients Maste...
Fri, 10 Mar, 2017 at 9:25 AM