ClinicAid-AHS Billing Help

Guides to billing to Alberta Health (Hlink) with ClinicAid. Specific questions about common errors, specialized billing, and other special situation. Also includes Alberta cutoff dates and remittance periods.

How to change the Functional Centre on a rejected invoice in Alberta
Go to ClinicAid “Manage Invoices” in the left hand menu, go to the “Requires Action” tab, and click on the blue edit pencil icon to the far right of th...
Thu, 3 Feb, 2022 at 12:04 PM
Alberta: How to bill an Out Of Province claim
You can bill an out of province (OOP) or reciprocal claims through ClinicAid.  Residents of all the Canadian provinces and territories (except Quebec) are ...
Thu, 9 Jun, 2022 at 2:24 PM
Alberta: How to fix a rejected Out Of Province claim
How to fix a rejected Out Of Province claim: To fix a rejected out of province claim is a two-step process. First update the patient record and then rel...
Thu, 9 Jun, 2022 at 2:16 PM
How to Delete a paid Claim
Go to ClinicAid “Manage Invoices” in the left-hand menu and select the “All” tab. Locate the claim, click on the grey eye icon to the far right of the c...
Wed, 8 Feb, 2023 at 3:22 PM
Connect Care Invoice Importer
You will now be able to import a CSV file with all billing-related data extracted from Connect Care. Below is the guide on how to upload your Connect Ca...
Thu, 12 Jan, 2023 at 9:41 AM
How do I view the Rejection Reason comments from the Ministry?
How to view the Rejection Reason comments from the Ministry? You can view the Ministry's "Rejection Reason" correspondence to you two w...
Tue, 21 Mar, 2023 at 4:49 PM
Good Faith Claims
The Ministry has provided new documentation regarding ‘good faith claims’. Please follow their guidelines below to obtain payment. There is no 'good f...
Wed, 22 Mar, 2023 at 3:20 PM
Refugee care and billing
Healthcare providers registered with Medavie Blue Cross can provide services and products to Interim Federal Health Program (IFHP) beneficiaries (Overview)....
Thu, 20 Apr, 2023 at 3:20 PM