Cloud Practice

To delete the old invoice that has already been paid you need to "Delete from HLINK". In order to do that you'll first have to "unsettle&...

It will depend on which province you are in. In BC you can call Teleplan (1-866-456-6950 ext 3 for Teleplan or ext 2 for Provider Support). You can ask ...

No, you cannot fully delete invoices. You are advised and are responsible to keep all records of your invoices. You can delete  Private Pay invoices that do...

You can view all your transactions and view all your rejections in the "Manage Invoices" section. There you can see all your invoices including th...

ClinicAid allows for editing multiple invoices at the same time. This is useful when you have multiple invoices that have the same error that needs to be co...

You can keep track of your Active claims under the Manage Invoice Section. Below are the detailed descriptions of each tab. NEW: Claims under this ta...

Below are the instructions, on how to save your searches, under the Manage Invoice section. This will allow you to quickly recall your search queries and sa...

Updating the provider information on a new or rejected invoice is a two step process. First update the provider profile and second reload the provider...

Updating the patient information on a new or rejected invoice is a two step process. First update the patient record and second reload the patient informat...

The required fields for an Out of Province claim are: First Name and Last Name Health Card Number (out of province) Health Care Type (the province patie...