Admin and Settings

Guides related to Admin and Settings within ClinicAid. Add referral practitioners, and more.

How do I add a referral practitioner?
 In ClinicAid we regularly manage and keep updated lists of active referral practitioners and their ID numbers (MSP, OHIP, AHCIP) in each province we operat...
Fri, 11 Mar, 2022 at 11:33 AM
How to create additional users in ClinicAid and how to attach permissions and provider restrictions
In ClinicAid you can create users with their own login credentials (email and password). In order to access this feature you must have "Super Admin&quo...
Mon, 30 May, 2022 at 1:18 PM
Configuring GoSecure Accounts as a System Administrator
ClinicAid is built to connect directly to the Medical Claims Electronic Data Transfer (MC EDT) system that is used for electronic claims submissions to the ...
Mon, 30 May, 2022 at 3:30 PM
Updating my Teleplan Credentials
Your Teleplan password expires every 42 days. If your Teleplan password has expired, ClinicAid will not be able to connect with Teleplan and your claims can...
Wed, 15 Jun, 2022 at 11:07 AM
GO Secure Designation Instructions
Staff being designated should create their own GO Secure account first.  After they validate their email, (they will see a successful message) they must...
Fri, 11 Mar, 2022 at 4:36 PM
How to login to ClinicAid and change my password?
For ClinicAid Stand-Alone clients only: There may be a different process to login and change your password if you are an API or Juno EMR client. Login ...
Tue, 7 Jun, 2022 at 3:42 PM
How many line items have I billed?
There are 3 ways to check how many billing lines you have used:   Check how many claims you have submitted this current billing period in the "Admi...
Tue, 7 Jun, 2022 at 3:50 PM
Advanced Settings - Patient Quick Form
ClinicAid is set up with default settings for patient creation. You can set up your patient creation forms to fit your workflow.    The Default Setti...
Wed, 13 Jul, 2022 at 4:44 PM
How do I update my credit card and address in ClinicAid?
You can update your credit card in ClinicAid in the left-hand menu in "Admin", under "Manage Subscription" and "Update Credit Card&...
Wed, 13 Jul, 2022 at 5:01 PM